Resolution of R26 camera

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kowalik
Posts: 6
Joined: Mon Apr 16, 2018 4:46 am

Resolution of R26 camera

Postby kowalik » Mon May 07, 2018 5:03 am

I have a problem related to the camera of R26. I stream the video to IT82 and also record the video in my NAS via rtsp://HOST/live/ch00_0. The problem is that the only resolution that I was able to get from the stream is 640x480. According to the specs it should be 720p. Interestingly the camera which is mounted in the device is: AR0330. According to the specs the resolution of this camera is 3.4MP. Can you help me understand that?

Akuvox_Jon
Posts: 59
Joined: Wed Oct 11, 2017 11:32 am

Re: Resolution of R26 camera

Postby Akuvox_Jon » Tue May 08, 2018 6:55 pm

Hi,

Have you tried to change the resolution of H264 stream please?

The option is under the path "Intercom- RTSP" on the web GUI.

Please refer to the picture attached.

I just tested with it , it works well.

Please be free to tell me if any further question.

Best Regards.
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kowalik
Posts: 6
Joined: Mon Apr 16, 2018 4:46 am

Re: Resolution of R26 camera

Postby kowalik » Wed May 09, 2018 12:55 am

I think my settings are correct. Please see the screenshot_settings.png.
I was also checking the stream's stats via VLC player - please see screenshot_stream.png
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Akuvox_Jon
Posts: 59
Joined: Wed Oct 11, 2017 11:32 am

Re: Resolution of R26 camera

Postby Akuvox_Jon » Wed May 09, 2018 6:20 pm

Hi,

Thanks for your feedback.

May I know your current firmware version please?

Have you tested with our latest firmware? You can find it on our forum.

Best Regards.

kowalik
Posts: 6
Joined: Mon Apr 16, 2018 4:46 am

Re: Resolution of R26 camera

Postby kowalik » Thu May 10, 2018 4:27 am

Hello,

I have updated to the latest version of the firmware. I am happy to inform that the problem is gone. Thank you Akuvox_Jon!

Best regards.


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