I have a problem related to the camera of R26. I stream the video to IT82 and also record the video in my NAS via rtsp://HOST/live/ch00_0. The problem is that the only resolution that I was able to get from the stream is 640x480. According to the specs it should be 720p. Interestingly the camera which is mounted in the device is: AR0330. According to the specs the resolution of this camera is 3.4MP. Can you help me understand that?

Hi,

Have you tried to change the resolution of H264 stream please?

The option is under the path "Intercom- RTSP" on the web GUI.

Please refer to the picture attached.

I just tested with it , it works well.

Please be free to tell me if any further question.

Best Regards.

I think my settings are correct. Please see the screenshot_settings.png.
I was also checking the stream's stats via VLC player - please see screenshot_stream.png

Hi,

Thanks for your feedback.

May I know your current firmware version please?

Have you tested with our latest firmware? You can find it on our forum.

Best Regards.

Hello,

I have updated to the latest version of the firmware. I am happy to inform that the problem is gone. Thank you Akuvox_Jon!

Best regards.