Quick question
These are the screws I got with the wall mount.

I suppose the screws to slide the device over the wallmount are not included. What kind of screws do i need?

Hi,

May I know where did you purchase our product please?

The screws should be included in accessories package if your device is a wall-mounted version.

So I need your distributor information, so that I can arrange corresponding sales to help you .

Best Regards.

Jon, i sent you some info via PM. Do you need more info?

Hi,
Please double check if you can find the screws in the picture. If they are missing from the package, we will send them to you.


Thanks,
Regards.

I confirm these were not in the package

kr
Stephen

Hi,
Can you send your contact information to my email :[email protected] .



Thanks,
Best Regards.

Hi Luke, could you check your inbox, i did not get any reaction.

kr

Hi sir,

We have contacted our sales to help you with this issue.

Best regards.