26.0.3.40 Action URL not working

Doophone with Single Call Button
bytesitter
Posts: 15
Joined: Sat Apr 21, 2018 4:02 am

26.0.3.40 Action URL not working

Postby bytesitter » Mon Jul 23, 2018 8:16 pm

Hello,
since upgrade to 26.0.3.40 Action URL on Card is no longer working. What to do ?

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Akuvox_Shirley
Posts: 85
Joined: Wed Apr 04, 2018 10:50 am

Re: 26.0.3.40 Action URL not working

Postby Akuvox_Shirley » Tue Jul 24, 2018 3:26 pm

Hi Sir,

After upgraded, we recommend resetting the device to factory setting.
Can you reset the device and try it again, please? The path is Upgrade - Basic - Reset To Factory Setting.

Also, when using the action url, please enable it at first.

If it still doesn't work, can you tell me more details about the problem, please?

Thanks for choosing Akuvox.

Best regards.

bytesitter
Posts: 15
Joined: Sat Apr 21, 2018 4:02 am

Re: 26.0.3.40 Action URL not working

Postby bytesitter » Wed Jul 25, 2018 12:02 am

I've done a reset to factory defaults.
If you add a action url to card, no get is issued to remote. working well in 3.31 FW version.

Going back to FW 3.31 action url is working.

Ch1
Posts: 4
Joined: Tue Sep 04, 2018 8:56 pm

Re: 26.0.3.40 Action URL not working

Postby Ch1 » Sun Sep 16, 2018 2:15 pm

I also have installed the current version and for me the trigger action for the card reader is working.
I have upgraded without a factory reset.
The only thing that didn't work after the upgrade was the card reader itself
because there were no time schedules yet for the previously configured cards.
What I also noticed is that with motion detection enabled the r26 got very slow
because when playing my custom door opening sound the playback got Stuck and then continued.
This is reproducible.

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Akuvox_Neil
Posts: 98
Joined: Tue Aug 08, 2017 9:45 am

Re: 26.0.3.40 Action URL not working

Postby Akuvox_Neil » Mon Sep 17, 2018 7:57 pm

Hi Sir,

Can you tell me which firmware do you use for R26 now? 26.0.3.31?
Can you send us the custom door opening sound for repeating the "with motion detection enabled the r26 got very slow" problem?

Thanks


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