C315 and 2N

[Akuvox_Shirley]

Hi there:

Thanks for help with new firmware, it solved problem with preview on C315 from 2N but didn't help with problem to re-route call to the next number if call was not picked up or canceled. Looks like 2N still sees it (call preview ) as accepted call. Any ideas about this issue.

Thank You

Hello sir,

May I know does the "Re-route call" feature is you set on the 2N phone? Could you please go to the C315's web - Phone - Call feature - Intercom, and check whether the Intercom Preview is enable. If so, please disable it and try it again.

Thanks&Best regards,

[ylikhitski]

Yes, intercom preview is enable and re-route call is set on 2N

[Akuvox_Neil]

Yes, intercom preview is enable and re-route call is set on 2N

Hi Sir,

Please try to disable the Intercom Preview feature and then check.

Thanks

[ylikhitski]

New Firmware 115.31.2.516 is not allowing to save anything in Monitor settings

[ylikhitski]

It's still the same